Challenges in complex projects are inevitable, but the dedication to overcome challenges is what sets exceptional system integration firms apart. This case study highlights how Automation Group, an E Tech Group company, stepped in when another company was unable to fully execute a project. The case study underscores how Automation Group’s exceptional capabilities not only remedied the situation but also earned the trust of the client to support three additional projects to-date. The client, a major food distributor, needed to integrate a conveyor system with their pocket filler, vacuum filler, and steamer. Delays in the system deployment resulted from understaffed control support, incomplete project aspects, and equipment transfers from another facility. Plus, new conveyors had been installed by a different controls integrator. The client sought Automation Group’s help to create a clear project outline and overcome the project challenges.